How does the 30-day free trial work?

After you signup you get access to all the features of DaySupport for 30 days. We want to make sure that you can get DaySupport working to your satisfaction before we ask you for your credit card.

How does the pricing work?

All DaySupport plans have a flat price. We do not bill you for every agent that you create.

Is my data safe?

We take security seriously. Our Servers are hosted in Tier 1 data centers and are protected by biometric locks and 24-hour surveillance. We ensure that our application is always up to date with the latest security patches. Our Network is secured with an enterprise-class firewall and all DaySupport plans include SSL encryption to keep your data safe.

Do you have any contracts or cancellation fees?

No. DaySupport is a pay-as-you-go service. We do not have contracts or cancellation fees. You can cancel whenever you want. If you cancel, you'll be billed for the current month, but you won’t be billed again.

Can I upgrade or downgrade anytime?

Yes. DaySupport is a pay-as-you-go service and you can upgrade, downgrade or cancel at any time. Click on the Billing link under Admin menu to find options to change your plan.

What types of payment do you accept?

We accept Visa, Mastercard, Discover and American Express. We do not accept PayPal. At this time we only accept payments online so we will not be able to accept Purchase Orders or accept an order over the phone.

Have any other questions?

If you have questions about DaySupport or the signup process please email us at support at daysupport dot co dot uk and we will be glad to answer all your questions.